Salary: $33,924.00 – $44,808.00 Annually
Location: Kittitas County – Ellensburg, WA
Job Type: Full Time – Permanent
Job Number: 2023-5-3958-06058
Department: Dept. of Natural Resources
Opening Date: 05/03/2023
Closing Date: 5/15/2023 11:59 PM Pacific\

As part of a close-knit team in the Southeast Region, you will serve as the first point of contact for our customers, ensuring they receive efficient, responsive, and friendly service. You will reply to outside and internal inquiries, telephone calls and e-mails, utilizing specialized knowledge of the Southeast Region of DNR to provide information, respond to member requests, and answer questions regarding agency services. As the first contact for the Southeast Region, you will be expected to exhibit professionalism in all interactions with customers and to maintain reliable and consistent attendance at the workplace.

This position serves as the Southeast Region Receptionist. Providing exemplary customer service through frequent contact with the public and staff. This position transfers phone calls, or emails, to the appropriate program personnel. Retrieves messages from the after-hours phone line and distributes messages accordingly. Resolves problems, responds to inquiries regarding procedures and services, receives, screens and refers visitors. Orders supplies and equipment, maintaining the Southeast Region office, cleaning and medical supply inventory. Processes the Region’s daily incoming and outgoing mail according to established procedures. Maintains the postage meter, postage metering supplies, and orders and reconciles additional postage. Maintains and updates the Region phone tree. Assigns pool vehicles to employees upon request. Issues wood cutting permits. Maintains records of incoming and outgoing correspondence. Disposes or transfers correspondence per Washington State guidelines. Attend meetings on behalf of supervisor, represents supervisor in supervisor’s absence.

This position will also utilize various software to process correspondence and fiscal items which may include equations, formulas, and specialized terminology. Enter monetary transactions daily into the Cash Journal. Verify entries are complete and accurate before finalizing electronic transactions. Create sales orders for non-contract monies received. Complete and or process invoices and other fiscal items, including Boot Reimbursements, LOA’s and Mileage Equipment reports.

Required Qualifications: 

  • High School Diploma or equivalent AND two (2) years of clerical experience requiring keyboarding or typing.
  • Ability to Multitask.
  • Proficient in computer skills i.e., Microsoft Office software (Word, Excel, Outlook).
  • Excellent Interpersonal Skills.
  • Self-Starter, requires minimal supervision.
  • Effective Organization Skills.
  • Ability to effectively address inquires regrading rules, regulations, policies, department procedures, and department services.
  • Ability to demonstrate excellent oral and written communication skills.
  • Accountability – meets productivity standards, deadlines and produces accurate work.
  • DNR Core Competencies: 
    • Personal Accountability 
    • Value Others 
    • Compassionate Communication 
    • Inspire Others 
    • Commitment to Excellence 

Special Requirements and Conditions of Employment:

  • Position is assigned to the Southeast Region Office (95%). Work environment consists of an office setting. Must be able to move appropriate records/mail boxes (25lbs.) as needed to complete assigned tasks.
  • Employees of the Department of Natural Resources (DNR) are required to complete their primary series of COVID-19 vaccines (be fully vaccinated against COVID-19) or be approved for a medical or religious accommodation as a condition of employment. Please note, any offer of employment is contingent and no start date will be approved until you have either verified your vaccine status or have an approved accommodation. “Fully vaccinated” means the following: An employee is fully vaccinated against COVID-19 two weeks after they have received the second dose in a two-dose series of a COVID-19 vaccine (e.g., Pfizer-BioNTech, Moderna, Novavax) or a single-dose COVID-19 vaccine (e.g., Johnson & Johnson (J&J)/Janssen) authorized for emergency use, licensed, or otherwise approved by the FDA or listed for emergency use, or otherwise approved by the World Health Organization. 

Desired Qualifications: 

  • Bachelor’s Degree in Public Administration.

Please contact David Welz at or e-mail us at

Application Requirements

  • To be considered you must apply online at You must complete the entire online application to be considered for the position.
  • Attach a letter of interest describing how your experience and qualifications relate to the position profile and the position required, desired and special requirements.
  • Attach a resume describing your experience and qualifications.
  • Provide three to five professional references – you may attach a document, use the References text field in the online application, or include with resume.
  • Important: Do not attach any documents that include photos or private information (social security number, year of birth, etc.).
  • Complete all supplemental questions.

For more information and to apply:

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