Salary: $16.25 – $21.46 Hourly
Location: Thurston County – Olympia, WA
Job Type: Part Time – Permanent
Job Number: 2023-07107
Department: Dept. of Agriculture
Division: Director’s Office
Opening Date: 05/27/2023
Closing Date: 6/11/2023 11:59 PM Pacific

WSDA’s mission is to serve the people of Washington by supporting the agricultural community and promoting consumer and environmental protection. WSDA’s vision includes providing world class customer service. This position supports the agency mission and vision by providing excellent customer service to the citizens WSDA serves. The Agency Receptionist provides office support to the Director’s Office and Agency Operations (HR, IT, Fiscal, and Performance). This position is the initial point of contact for the public assisting with frequent inquiries and information requests. The incumbent will assist with these requests in person and by telephone and must ensure that customers are assisted in a professional, courteous, and timely manner.

Position and Salary Information
WSDA is recruiting for a part-time Agency Receptionist (Office Assistant 3) position within the Director’s Office. This position is located in Olympia, Washington. This is a non-represented position. Work Shift: Monday-Friday, 12:15PM – 5:15PM (morning coverage as needed).

The base pay offered will take into account internal equity and may vary depending on the preferred candidate’s job-related knowledge, skills, and experience. The typical starting salary range for this position is: $ 16.25 – $ 20.98 hourly. 

Duties
Some of what you’ll be doing:

• Responds to general inquiries from the public and agency staff, both in person and over the phone, regarding agency programs, issues, and functions. This involves following security procedures and sometimes dealing with difficult clients.
• Ensures agency visitors follow agency security procedures by signing-in upon entering the building. Maintains log sheets for visitors for security issues and contacts agency staff with whom the visitor is meeting.
• Demonstrates sound judgment in representing the agency to a wide variety of stakeholders.
  Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Assists with other related clerical duties such as photocopying, faxing and filing.
• Maintains agency phone contact list; works with IT staff to regularly compare IT user reports to list of active current agency employees.
• Monitors incoming fax for Director’s Office and Agency Operations staff and sending the fax via email to appropriate staff.
• Receives payments with a staff witness when visitors pay for WSDA services. Processes checks received from private couriers with a staff witness and delivers the checks and transmittal form to Cashier Lead in Financial Services.
• Assists HR staff in administering a variety of human resource tasks while maintaining confidentiality to include filing of personnel paperwork, preparing confidential correspondence for mailing, creating, and maintaining personnel and position files, preparing new employee packets, tracking of employee anniversary dates for service certificates and pins, and working with the Governor’s office to obtain retirement letters for employees.
• Assists Financial Services with various tasks such as affixing receipt stickers, preparing refund checks for mailing, and scanning federal grant documentation.
• Assists Information Technology with various tasks such as compiling reports of users, as well as database updates.
• Provides backup support for the Executive Office. This may include scheduling meetings and conference rooms; assist with travel arrangements and processing reimbursements for travel, preparing correspondence for mailing, ordering supplies, assisting the agency graphic designer with reconciling print orders and invoices, updating form and publication lists in excel, preparing purchase orders, and some ordering of standard print items such as business cards, envelopes, and letterhead.
• Must be able to track and organize project work and coordinate with another part-time receptionist.

Qualifications
Who should apply?
Professionals with:

• High School Diploma or GED.
• At least one (1) year clerical experience, including providing reception services (answering multi-line phones and directing visitors). 
• Demonstrated proficiency with Microsoft Office application, and other software as installed.
• Proficiency in time management and managing multiple activities. 
• Strong written and verbal communication skills.
• Outstanding interpersonal and communication skills necessary to establish and maintain effective working relationships.
• Ability to effectively interact with diverse individuals and colleagues in a sensitive, respectful, and courteous manner. 
• Demonstrated ability to handle multiple projects with competing deadlines in a dynamic work environment and strong organizational skills.
• Maintains the highest standards of personal/professional and ethical conduct and support the agency’s goals for a diverse workforce.
• Demonstrated ability to exercise independent judgment in making decisions and completing tasks.
• Must be able to obtain and maintain a valid driver’s license to travel on agency behalf.

Preferred/Desired:

• Experience working in an Agricultural Industry.

How to apply
You must complete your careers.wa.gov profile and answer the supplemental questions. In addition to completing the online application, and supplemental questions applicants must attach the following documents to their profile to be considered for this position:

· Current resume detailing experience and education

· A cover letter describing how you meet the specific qualifications for this position

· Three professional references 

For more information and to apply: https://www.governmentjobs.com/careers/washington/jobs/4059693/agency-receptionist-part-time