Salary: $4,968.00 – $6,676.00 Monthly
Location: Thurston County – Olympia, WA
Job Type: Full Time – Permanent
Closing Date: 8/20/2023 11:59 PM Pacific

The Pollution Liability Insurance Agency (PLIA) provides an effective and efficient government funding model that helps owners and operators of underground storage tanks meet financial responsibility and environmental cleanup requirements. PLIA has a team of dedicated professionals committed to open collaboration, innovative thinking, and delivering high quality service, to ensure success in meeting our mission. If you have a commitment to public service, providing excellent customer support, furthering economic development and protecting the environment, then PLIA is the ideal workplace for you. PLIA offers a dynamic work environment that fosters teamwork, diversity, inclusiveness, and opportunities for continued learning and professional growth. We invite you to apply for the Administrative Services Supervisor position where you will support the agency mission by building and supervising the agency’s administrative team. You will be vital as the agency implements a newly authorized program expansion.

Schedule and Salary: Office hours are 8AM-5PM.  A hybrid/flexible shift is available. The annual salary range of compensation for this position is dependent upon qualifications, although the expected hiring salary will typically be less than the top of the range, to allow for growth and development movement.

What you will be doing:
You will supervise the agency’s administrative team and will report to the agency’s Administrative Services Manager. You will be responsible for the development, planning, and management of the agency’s administrative functions. You will develop and implement administrative policy, assist with intra-agency coordination of documents and records, and strategic direction in meeting the agency’s strategic plan goals.  You will collaborate with other state and local agencies and industry representatives regarding agency continuous improvement efforts, records management and data coordination, and organizational change management. You will also support the agency by coordinating program policy and regulatory compliance for public records. You will research organizational change issues, analyze agency efficiencies, evaluate and present recommendations to agency leadership regarding continuous improvement and efficiency in meeting agency strategic goals.  You will be critical as the agency implements a newly authorized program expansion.

Some of what you’ll be doing includes:

  • In addition to supervising the agency’s administrative team, you will:
  • Develop, plan, and manage the agency’s administrative and customer service functions. 
  • Coordinate agency facility activities.
  • Support the agency by coordinating program policy and regulatory compliance for public records. 
  • Support the Administrative Services Manager and other members of the Management Team and contribute to agency strategic planning activities and biennial budget development.
  • Assist agency staff in adapting to changing processes. 
  • Evaluate and determine the agency’s information technology needs, coordinating with WaTech, the Offices of the Chief Information Officer and Cyber Security, and outside vendors as needed.
  • Track data and develop written reports. 
  • Collaborate with other state and local agencies and industry representatives regarding agency continuous improvement efforts and make recommendations to agency leadership. 
  • Oversee the UST Financial Responsibility Verification Program.


A Bachelor’s degree or above in business administration, public administration, or a related field
Three years of professional experience in a field mentioned above
A comparable combination of graduate education and experience totaling seven years

  • Excellent written and oral communications skills.
  • Ability to work independently or within a team in a manner that builds trust and promotes teamwork.
  • Ability to read, understand, and interpret policies and procedures.
  • Ability to maintain strict confidentiality and ethical behavior at all times.


  • Experience working with digital media to perform electronic records search, retrieval, and production.
  • Knowledge of Washington State laws related to records and information management and public disclosure.
  • Experience supervising one or more employees. 
  • Good working knowledge of Lean or other process improvement principles.

Application Information

Please attach the following documents in order to be considered, failure to do so may result in you not being considered for the position:

  • letter of interest that shows your personality and voice to describe why you are the successful candidate and how you meet the specific qualifications for this position.
  • Current resumedetailing experience, and education.
  • A current list of at least three (3) professional references with current contact information attached or available to provide at the time of interview.

For more information and to apply:

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