Salary: $42,444.00 – $56,676.00 Annually
Location: Clallam County – Forks, WA
Job Type: Full Time – Permanent
This position provides specialized administrative and complex clerical support to the Dispatch Supervisor, Fire Training/Dispatch Coordinator, and Region’s Fire District Manager. Utilizes independent judgment and knowledge of laws and policies to assist in the operation of the Region’s Communication Center and Emergency Management. This position independently performs professional level emergency management duties under the general direction of the Dispatch Supervisor, Fire Training/Dispatch Coordinator, Fire District Manager and/or Region Duty Person. This position also performs tasks for the Region Business Operations Group, such as receipting monies, preparing the daily cash journal and distributing mail. Valuing others, creating a positive work environment that allows each employee to teach others through trust, inclusiveness and equity, personal accountability, compassionate communication, inspiring others and commitment to excellence.
- Operating multi-channel radio, WildCAD, and multi-line phone in order to maintain communications between region personnel and the general public or field and office personnel.
- Resolves problems and responds to inquiries regarding fire danger, outdoor burning regulations, burn bans, fire equipment regulations, and industrial fire precaution levels, as well as public use questions such as campground and ORV areas etc.
- Takes calls on the radio and telephone from the public and/or multi agency personnel reporting fires and/or other incidents.
- Maintaining log in WildCAD of all radio communications and all fire/incident communications originating or received in the Dispatch Center.
- Maintaining situational awareness and keeping the appropriate region and division personnel informed on emerging issues.
- Responsible for region employee accountability and tracking in WildCAD.
- Must be able to work independently on weekends and extended hours and report to the dispatch center within 30 minutes.
- High school diploma or GED equivalent
- One season as a Wildland Fire Dispatcher 2; OR an equivalent combination of education and/or experience.
- Proficient computer skills such as MS Word, MS Excel, and MS Outlook with aptitude for learning new software programs.
- Experience proofreading, correcting documents and accurately documenting information.
- Experience independently performing complex clerical assignments related to regulations, rules, policies, and procedures.
- Strong verbal, written, and interpersonal communication skills as demonstrated by the ability to resolve conflicts, write effectively, and communicate in a professional
manner with diverse groups both internal and external customers.
- Demonstrated ability to appropriately manage time and workload.
- Ability to work after hours and on weekends.
- Ability to report to the dispatch center within 30 minutes.
- Flexibility to adapt to changing workload needs/flexibility.
- Experience providing customer service to diverse clients.
- Ability to constructively work with others to address and/or resolve problems.
- Ability to stay calm and work through emergency situations in a fast-paced stressful environment.
- Knowledge of office practices and correspondence preparation.
- DNR Core Competencies:
- Personal Accountability
- Value Others
- Compassionate Communication
- Inspire Others
- Commitment to Excellence
Special Requirements and Conditions of Employment:
- The primary work environment is in a dispatch/communications center within a regional headquarters setting. The setting will have multiple communications and task being performed simultaneously by various employees. Dispatch is a high-pressure environment, answering multiple radio/phone calls per day under noisy conditions for extended periods of time without loss of concentration. If the region fire situation requires it, this position may be asked to oversee and assist with dispatch in the field or another location away from the region office.
- Occasional travel for training and/or meetings is part of this position. Agency assigned vehicle for travel.
- Office work must be done at an open workstation; this workstation is subject to background noise.
- Must be able to sit or stand at workstation for 8 hours per day or longer if needed. (With breaks and meal period).
- Must be able to lift to 25 pounds.
- National Wildfire Coordinating Group (NWCG) qualified as an Initial Attack Dispatcher Trainee (IADP-T), or Expanded Dispatch Support Dispatcher Trainee (EDSDT).
- Two seasons as a Wildland Fire Dispatcher 2.
- Wildland fire suppression experience.
- Knowledge of Washington State and DNR policies, procedures, and practices.
- Experience working in a communication and/or dispatch center.
- To be considered you must apply online at www.careers.wa.gov.
- Attach a letter of interest describing how your experience and qualifications relate to the position profile and the position required, desired and special requirements.
- Attach a resume describing your experience and qualifications.
- Provide three to five professional references – you may attach a document, use the References text field in the online application, or include with resume.
- Important: Do not attach any documents that include photos or private information (social security number, year of birth, etc.).
- Complete all supplemental questions.
- Candidates that move forward in the recruitment process will be contacted via email from email@example.com with interview information/scheduling instructions. Please monitor the email listed in your application materials and check your junk email folder to ensure you receive those communications.
For more information and to apply: https://www.governmentjobs.com/careers/washington/jobs/4190219/wildland-fire-dispatcher-3