Initial Attack Dispatcher, Office Assistant 3
Recruitment #2021-04-0042,7781,8446
These are Full-time, Non-permanent, Represented positions.
Anticipated employment dates are  May – October 2021.

Want to join something GREAT and make a difference?
The Department of Natural Resources (DNR) has an exciting opportunity within our Northeast Region. The Northeast Washington Interagency Communications Center (NEWICC) is looking for three, non-permanent Initial Attack Dispatchers to join our team.  The person hired into this role will be responsible for providing timely and effective dispatching of personnel, equipment and aircraft for fire suppression as well as provide administrative support to the fire suppression program (i.e. fire reports, resource orders, record retention, cost tracking, rosters, smoke management, etc.).  It is important for the incumbent of this position to have a wide variety of communication skills as they will interact with numerous levels of managers, supervisors and employees within the DNR as well as those within other agencies (US Forest Service, Bureau of Land Management, Bureau of Indian Affairs, US Fish and Wildlife, rural fire districts, etc.) and the general public.

It is critical that the person in this position has the confidence and ability to make independent decisions based on emergent situations and maintains their composure and professionalism working in a potentially high stress environment. As a team that works in a fast paced, high-intensity environment during the time of year associated with fire season, this position requires the ability to be flexible and prioritize time and duties; as well as be highly organized with great attention to detail.

Responsibilities:

• Emergency Fire Dispatch and Phone Communications including radio dispatch between field resources, other government agencies and private contractors, monitoring multiple radio frequencies, provide safe and reliable communications for field resources, and dispatching resources to incidents and support in the management and control of incidents.
• Process and complete fire reports, focusing on detail and accuracy.
• Clerical Support including, answering and fileidng phone calls, scanning, filing, place and fill orders to help support the needs of the center and field staff.

Required Qualifications: 

• High school graduate or equivalent.
• Competent in the basic use of Microsoft Word, Excel, and Outlook. Ability to learn new programs.
• Experience with effective and professional written and verbal communication, project and task management, record keeping and data analysis.
• Willingness to work in a high pressure environment independently and as a team.

Our ideal candidate will also have the qualifications listed below:

• Knowledge of and ability to explain the Forest Fire Protection Laws/Rules – i.e., Violations, Silvicultural Burning/Permits, Forest Closures/Suspensions, Fire Protection Regulations, Hazard Abatement.
• Trained in IROC (Interagency Resource Ordering and Capability) and WildCAD (Wildland Fire Computer-Aided Dispatch).
• Working knowledge and ability to utilize the ICS (Incident Command System).
• Initial Attack Dispatcher experience.
• One year work experience involving public contact or communication such as radio communications, receptionist, switchboard operator, or clerical office work which includes dealing with the public.

Location: 
One of the world’s most scenic places, Washington State offers breathtaking discoveries for people who love natural beauty and outdoor recreation, from the Pacific Coast shores to the rugged Cascade Mountains to the rolling hills of the Palouse. Your office will be located in Colville.  For more information on this area visit, https://www.colville.wa.us/.

Due to the COVID-19 pandemic, telework (mobile-work) is expected for most office activities. When approved to return, the incumbent is expected to report to their assigned duty station for work activities or may be approved for telework based on DNR’s telework policy.

About the Department of Natural Resources (DNR). 
Our mission is to manage, sustain, and protect the health and productivity of Washington’s lands and waters to meet the needs economically and socially for current and future generations. At DNR we approach our work through the lens of making Washington a better place environmentally and are dedicated to serving Washington’s lands and communities through diversity, equity and inclusion. With nearly 1,500 employees in locations throughout Washington, we manage and protect more than 5 million acres of state-owned forest, range, commercial, agricultural and aquatic lands.

DNR provides excellent benefits, a few of those include:

• Commitment to organizational health and wellness
• Work/life balance
• DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women’s Employee Resource Group, Veterans Employee Resource Group, etc.)
• Statewide Employee Business Resource Groups, visit here to learn more
• Leadership that empowers and supports employees
• Professional development opportunities
• Educational and career development aid
• Public Service Loan Forgiveness Eligibility
• Opportunities to participate in wildland fire suppression assignments
• A comprehensive benefit package that includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave and vacation days. Visit http://careers.wa.gov/benefits.html for more information.

How to Apply: 
To be considered you must apply online at www.careers.wa.gov (Click on the APPLY button above). You must complete the entire online application to be considered for the position.

Once you submit your online application, you can check your status by logging into your account. If you experience technical difficulties creating, accessing or completing your application call NEOGOV toll-free at (855)524-5627 or email CareersHelp@des.wa.gov.

Application Requirements:

• Attach a letter of interest describing how your experience and qualifications relate to the position profile and the position required, desired and special requirements.
• Attach a resume describing your experience and qualifications.
• Provide three to five professional references – you may attach a document, use the References text field in the online application, or include with resume.
• Complete all supplemental questions.

Additional Information:
This recruitment may be extended and may also be used to fill future similar vacancies for up to sixty (60) days.

Veteran’s wishing to claim Veteran’s preference please attach a copy of your DD-214, NGB-22 or other verification of military service. Please black out your social security number prior to attaching.  We thank you and are grateful for your service!

Persons needing accommodation during the screening process or this announcement in an alternative format may contact DNR Recruiting staff at (360) 522-2500 or (360) 522-0143 or by email at DNRrecruiting@dnr.wa.gov.  Those with a hearing impairment in need of accommodation are encouraged to contact the Washington State Telecommunications Relay Service (TRS) at 1-800-833-6388 or www.washingtonrelay.com.

DNR is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

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Questions?  Please contact Holly Loushin at 509-685-6900, Holly.Louhin@dnr.wa.gov or e-mail us at DNRrecruiting@dnr.wa.gov