Tree Care Manager Save Job
Friends of the Urban Forest San Francisco, California
Job Type Permanent
Salary Details $55-60k
Deadline Oct 26, 2020
Required Experience 2 – 6 years
Contact: Qualified & interested candidates, please e-mail a cover letter and your resume to resume@fuf.net with your name and the job title you’re applying for in the subject line.
About Friends of the Urban Forest (FUF)
Friends of the Urban Forest is a non-profit organization that helps individuals and neighborhood groups to plant and care for street trees and sidewalk gardens in San Francisco. By making San Francisco greener, FUF supports the health and livability of the urban environment. Since 1981, FUF has planted more than 60,000 trees, totaling almost half of the city’s street tree canopy.
Position Summary
The Tree Care Manager position is responsible for implementation, general planning, administration, and enhancement of FUF’s Tree Care program. FUF’s Tree Care program cares for over 3,000 trees every year. Following the planting of a tree through FUF’s tree planting program, Tree Care commits to caring for the tree for three years (its “establishment period”).
The Tree Care Manager is responsible for structural pruning and care for young trees during their establishment period. This includes planning and scheduling weekly pruning workdays, training and managing volunteers, and responding to tree care advice calls and emails. FUF plants and cares for trees along the public right of way in San Francisco and therefore prioritizes good public relations, and public and personnel safety, at all times. This position involves both office and field work including digital communications, database management, public speaking, some heavy lifting (40 lbs.), and driving company vehicles. Saturday and occasional evening availability is required. The Tree Care Manager reports to the Education Program Manager. The Tree Care Manager is the direct supervisor for one (1) Tree Care Coordinator.
The Tree Care Manager position requires skills and knowledge in tree identification, proper species selection, planting and training young trees, long-term tree care, and pest and disease diagnosis. The Tree Care Manager works closely with the Tree Planting Team, community members, volunteers, interns, and FUF’s Green Teens and Green Crew Workforce Development Programs to achieve FUF’s annual tree care goals. FUF is committed to inclusion and the accessibility of urban forest stewardship opportunities to all, and the Tree Care program has a longstanding working relationship with adults with disabilities.
After accepting the job, the employee will submit to a background check and fingerprinting as required by the California Penal Code for adults who work with minors. We encourage candidates from all backgrounds who feel they will be able to succeed in the duties outlined to apply.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Details and Responsibilities
Tree Care Field Duties
Plans weekly Tree Care Events to meet annual tree care goals (approx. 130 per year) including developing work scope, mapping, truck loading for the day, volunteer coordination, tools safety and cleaning, and green waste disposal.
Coordinates and supervises volunteers and staff in completing structural pruning, stake and hardware adjustment, and field data collection.
Ensures pruning quality, a safe work environment, and proper disposal of green waste.
Inspects and diagnoses tree health issues as needed.
Trains and supervises new Tree Care staff, interns, Green Teens, Green Crew, and volunteers as needed.
Supervises and supports Green Crew and Green Teens Workforce Development Program and Intern Program as it relates to Tree Care work days.
Educates and orients new volunteers and staff to FUF’s Tree Care Program through pruning workshops.
Coordinates and manages Volunteer Tree Care Leaders based on ability and availability.
Plans and executes one Saturday pruning workshop per month (approx 12 per year).
Coordinates with Grants Manager to develop and execute corporate group “Treeage” volunteer workdays.
Coordinates and completes Emergency/Urgent Tree Care requests and follow-up communication with stakeholders in a timely manner.
Develops, maintains, and strengthens relationships with tree care leaders and volunteers.
Safely loads and unloads tree care tools in company vehicles for tree care workdays.
Safely drives company vehicles to transport tools and volunteers to and from field work sites.
Documents and reports all incidents, accidents, and close calls as necessary.
Follows and enforces FUF COVID-19 safety and personal protective equipment procedures.
Program Administration and Management Duties
Supervises Tree Care Coordinator on executing daily tasks.
Supervises annual Tree Care Internship.
Keeps website up to date with current tree care information and calendar events.
Sends regular Tree Care communication to property owners and stakeholders, including the Tree Care announcement postcard, tree care notification, and post-pruning follow-up emails.
Uses Salesforce database and ArcView to generate reports and schedule tree care visits.
Enters field survey data into Salesforce database accurately, according to FUF standards.
Checks tree care data entered by volunteers and part-time staff for accuracy.
Records monthly numbers of Tree Care visits.
Keeps record of tree care volunteer hours up to date.
Manages the Tree Care Hotline and responds to advice-line calls, emails, and walk-ins’ questions, track in database, and coordinate Emergency/Urgent Tree Care visits as needed.
Updates and creates Emergency/Urgent Tree Care map to be used in field work.
During storm season, answers and dispatches tree care requests as needed.
Assists in improving FUF’s tree care program, systems, field data collection, budget development, tracking expenditures, and scheduling Tree Care events.
Develops the Tree Care budget with the Education Program Manager, and oversees expenditures.
Oversees the maintenance, inventory, and tracking of tools, postcards, door-hangers, and other supplies; orders supplies as needed.
Reviews post-tree care surveys on a quarterly basis and works to address issues and improve response percentage by participants.
Other Duties
Participates and assists in events and activities that promote FUF’s mission and helps to improve the overall health of the city’s urban forest as directed by the Program Director.
Attends neighborhood meetings and special events to promote the value of trees.
Maintains FUF vehicles and storage shed in clean and organized working order.
Attends Tree Care learning opportunities including local pruning and tree care workshops as well as regional conferences to increase knowledge.
Keeps up to date with advances in Urban Forestry and Arboriculture, implementing Best Management Practices as needed to optimize urban forest health and FUF operations.
Enhances field staff and volunteer tree care knowledge and skills through in-house classes and discussion to help improve the quality of FUF’s tree care and planting programs.
Requirements
Bachelor’s Degree in Forestry preferred and/or a background in urban forestry or arboriculture.
Strong organizational and customer service skills.
Strong communication skills including the ability to communicate arboricultural information to the public and train volunteers.
Must have, or acquire in a reasonable amount of time, certification from the International Society of Arboriculture.
A valid CA driver’s license with a clean driving record and valid vehicle insurance if driving a personal car for work.
Applicant must submit to a record check and fingerprinting per California Penal Code section 11105.3 as it relates to their work with minors in the Green Teens Program.
The ability to lift 40 lbs.
People of color are strongly encouraged to apply.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Work Environment
While performing the duties of this job, the employee is regularly exposed to outdoor weather and working conditions. The noise level in the work environment is usually moderate.
Office workspace and cubicle assignments change from time-to-time and employees should not have any expectation that any assignment is permanent.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, and crawling. The employee must frequently lift and move items over 40 pounds, and load tools and planting materials into and out of vehicles.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Hours
40 hours per week including occasional evening meetings and Saturday workdays.
Contact
If interested and qualified, please email a cover letter and resume to: resume@fuf.net with your name and the job title you’re applying for in the subject line.
HOW TO APPLY
For full job descriptions and more information, please visit https://www.fuf.net/about-us/job-opportunities/. If interested and qualified, please email a cover letter and resume to: resume@fuf.net with your name and the job title you’re applying for in the subject line. The application deadline is Monday 10/26.