Salary: $3,401.00 – $4,425.00 Monthly
Location: Spokane County – Other, WA
Job Type: Full Time – Permanent
Department: Parks and Recreation Commission
Job Number: 2022-16718

Description
Want to join a great organization?  The Washington State Parks and Recreation Commission manages one of the largest, most diverse–and most beautiful—parks systems in the country. With more than 120,000 acres, the system includes 124 developed parks, including 19 marine parks, 11 historical parks, 35 heritage sites, 13 interpretive centers, and approximately 500 miles of long-distance recreation trails. And the agency is staffed with nearly 1000 employees (summers), who are some of the most passionate employees you’ll find anywhere We love what we manage and what we do. For more information on Washington State Parks, click here.

Come join our dedicated area headquarters team in a front-row seat to coordinate the many special activities that occur at Washington’s two largest state parks, Riverside & Mount Spokane! 

This customer-focused position will facilitate film & photography, drone, commercial use, large event, and other permits, ensuring user groups have a safe and enjoyable experience that fits within the mission and scope of Washington State Parks.  

Duties
Under general supervision from the Community Engagement Manager, the Program Specialist 2 will also work on updating the Area’s websites, post alerts, and brochures, and act as liaison with the City of Spokane Parks and Recreation staff to coordinate summer and winter programming at Riverside and Mt. Spokane State Parks.

This position collaborates with the Area Manager and Parks’ Headquarters to manage the Area’s Commercial Use Permits, Film and Photography Permits, Special Activity Permits, Remote-controlled Aircraft Permits, and Geocaching Permits.

Duties include, but are not limited to:

  • Manage and coordinate various permits (Special Activity, Remote-controlled Aircraft, and Geocaching):

    • Review and process applications and provide information and support to requestors throughout the permit process.

    • Ensure compliance with permit procedures and requirements.

    • Collect fees and coordinate with area managers to develop terms and conditions.

    • Coordinate with permit holders to ensure they understand park policies.

    • Coordinate with park operation staff to ensure there are no conflicts with other scheduled activities and to understand permitted activities. 

  • Coordinate sign orders for Inland NW Area:

    • Create mock-ups of new or replacement signs; Submit and track orders.

  • Assist customers with questions, concerns, and sales both in-person and by phone at Riverside Headquarters, and Bowl and Pitcher contact station.

  • Assist in applying for grants through the WA State Recreation Conservation Office (RCO).

  • Serves as the Administrator and will manage SharePoint for the Park, special activity calendars for events, and annual photography permits.

  • Manage and coordinate Commercial Use permits.

  • Manage, compile and review supporting documents and submit forms to the Eastern Region office for staff review. 

  • Maintain tracking spreadsheets.

Qualifications
REQUIRED QUALIFICATIONS:

  • **A Bachelor’s degree –OR- Four (4) years of experience in a field pertaining to Natural Resource Management.

**A combination of four (4) years of education and experience will be accepted.

DESIRED QUALIFICATIONS:

  • A Bachelor’s degree in Business, Communications, Journalism, Paralegal/Law, Natural Sciences or a closely related field.

Additional Skills, Knowledge, and Competencies:

  • Knowledge of state government, rules, and regulations.

  • Knowledge of State Parks rules, and regulations.

  • Ability to communicate effectively, both orally and in writing.

CONDITION OF EMPLOYMENT:

All Washington State Parks employees must be fully vaccinated against COVID-19 by the time of hire. Please note that any offer of employment is contingent upon you providing verification of your vaccine status. If you have questions about this requirement, please contact the recruitment team at HR.Recruitment@parks.wa.gov.

Supplemental Information
HOW TO APPLY
To ensure consideration, please complete the online job application and profile at www.careers.wa.gov. You must attach or embed in your application the following: 

  • Letter of Interest specifically addressing the qualifications listed in this announcement.

  • Current resume.

  • Three professional references.

This position is included in the non-supervisory bargaining unit represented by the Washington Federation of State Employees (WFSE).  For more information: https://wfse.org/.

Apply here: https://www.governmentjobs.com/careers/washington/jobs/3813224/permit-and-customer-service-specialist-program-specialist-2-riverside-state-par

Diversity Policy Statement
The Washington State Parks and Recreation Commission is committed to creating an equitable, hospitable, appreciative, safe, and inclusive park environment – one that embraces the full spectrum of all community members’ contributions. The Commission makes this commitment because:

  • Diversity strengthens the workforce in competence and ability;

  • Celebrating diversity appreciates and values individual differences;

  • Diversity serves an increasingly heterogeneous society;

  • Diversity helps ensure the relevance of a state park system, its mission, properties, and programs to the people of this state today and in the future; and

  • Diversity is crucial to our ability to serve all citizens.

The Commission encourages and supports staff efforts to reach out to people of all races, national origins, abilities, religions, sexual orientations, veteran status, ages, and genders who use the parks and who live in communities nearby parks. This outreach is focused on engaging in partnerships that expand programs and services in a way that is meaningful and of value to all people. The Commission is dedicated to offering quality experiences to all visitors through a workforce and volunteer corps that reflects the diversity of Washington State.

The Washington State Parks and Recreation Commission is an equal-opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, persons with disabilities, persons over 40 years of age, disabled and Vietnam veterans, and people of all sexual orientations and gender identities are encouraged to apply.
 
Persons needing accommodation in the application process or this job announcement in an alternative format may contact the human resources office at (360) 902-8565. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
 
If you are having technical difficulties creating, accessing, or completing your application, please call NEOGOV toll-free at (855) 524-5627 or support@neogov.com. 

For information about this position, please contact Justin Krogstad at Justin.Krogstad@parks.wa.gov or (509) 465-5064.

Apply here: https://www.governmentjobs.com/careers/washington/jobs/3813224/permit-and-customer-service-specialist-program-specialist-2-riverside-state-par

An image without description