Responsibilities:

• Researches, plans, coordinates, implements, and maintains 50 plus servers’ statewide enterprise software systems and multitier (development, quality assurance, and production), environment that performs unit, integration, and troubleshooting testing.
• Plans, develops implements, and deploys enterprise system updates and, revisions through a multitier environment which includes, development, quality assurance, and production systems.
• Supports the development, testing, and integration of new software and system capabilities.
• Monitors web traffic and data access load testing and performance metrics.
• Forecast and troubleshoot system issues, connectivity, and availability.
• Manages user, group, and system accounts and network permissions.
• Analyze complex system integration issues while installing or modifying software and systems components.
• Supports and maintains systems and enterprise software configuration.
• Write and maintain detailed system installation. configuration, administration documentation, and standard operating procedures.
• Applies knowledge of Information Technologies principles, methods, and techniques to diagnose and resolve highly complex customer complaints, GIS problems, and system issues to ensure continuous service.
• Evaluate and resolve software and infrastructure performance problems.  
• Serves as technical lead to other professional support staff in the resolution and debugging of complex current and emerging GIS and database problems.
• Diagnoses problems and evaluates enhancement requests from users, analyzes design alternatives, and recommends effective approaches and solutions.  
• Resolves mobile, GIS, desktop, and server application software problems and issues with many of enterprise systems.
• Troubleshoots and resolves problems that occur in the GIS application environment.
• Supports, maintains, and enhances existing software applications.
• Benchmarks the performance of software components in existing applications and recommends alternative approaches for poorly performing functions.
• Oversees the implementation of new systems, software, and services.
• Creates, maintains, and distributes technical documentation to enable users to manage known issues.
• Evaluates an array of different conditions and situations; resolves systematical through a variety of industry methods and tools.
• Researches, develops, modifies tests, installs, deploys, maintains, supports, and documents for new, upgraded, or existing enterprise software and applications.
• Researches software development methodologies to increase the efficiency of the system development process.
• Monitors and updates software configuration code according to organization standards.
• Integrates and supports Custom-Off-The-Shelf software and services.
• Maintains current knowledge of industry software development practices to ensure that efficient, effective development techniques and tools are used.  
• Evaluates software quality, and usability with performance and testing software.
• Evaluate new GIS products, software upgrades, and patches and coordinate implementation in Windows and Citrix. 
• Analyzes and evaluates the impacts of various complex software options on the agency’s computing and network infrastructure.   Determines best practices for implementing GIS software and hardware.  
• Generates quality standards and maintains the overall integrity of the applications and databases.
• Develops and documents standards that promote efficient and maintainable software.

Required Qualifications: 

• A Bachelor of Science degree in GIS, geography, cartography, computer science, information systems, science, natural resource management, or related fields.
  May substitute 10 years of experience for education.
• Four years of recent professional-level working experience using ESRI-ArcGIS software, related extensions, and tools including ArcGIS, ArcGIS Server, ArcSDE, and other Standard GIS Desktop Software.
• Experience troubleshooting issues and providing technical support on ESRI software and supporting tools in a large technology environment.
• Three years as a project lead to include planning, budgeting, and staff management.
• Knowledge and experience in all systems development life cycle stages.
• DNR Core Competencies:
  • Personal Accountability
  • Value Others
  • Compassionate Communication
  • Inspire Others
  • Commitment to Excellence

• General knowledge of natural resource management.
• Experience with Agile/Scrum methodology.
• PMP Certification.
• ITD Competency Clusters
  • Communication
  • Conflict Management
  • Interpersonal Skills
  • Change Leadership
  • Analytical Thinking
  • Customer Focus
  • Decision Making
  • Planning & Organizing
• General knowledge of natural resource management.
• Experience with Agile/Scrum methodology
• Sun Certified System Administrator (SCSA), Electronic Storage Administrator (EMCSA), Security+, and Linux+ certifications.

Application Requirements:

• Apply online: at www.careers.wa.gov (Click on the APPLY button above).
• Letter of interest: describing your specific qualifications to the position and position required, desired, and special requirements.
• Resume: that details your experience and qualifications.
• References: at least three professional references with current telephone numbers– you may attach a document, use the References text field in the online application, or include it with your resume.
• Important: Do not attach any documents that include photos or private information (social security number, year of birth, etc.).
• Complete all supplemental questions.
• Candidates who move forward in the recruitment process may be contacted via email at info@governmentjobs.com with interview information/scheduling instructions. Please monitor the email listed in your application materials and check your junk email folder to ensure you receive those communications.

• Safety and Well-Being —Our top priority is the safety of the public and our employees.
• Public Service —We value and respect the public we serve, and we value and respect the people of the Department of Natural Resources who step up to serve.
• Innovation and Creative Problem-Solving — We solve our state’s most pressing challenges through innovative thinking, dedication, and bold and creative vision.
• Leadership and Teamwork —We are committed to building leaders at all levels and building teams for success.

• Commitment to organizational health and wellness
• Work/life balance
• DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women’s Employee Resource Group, Veterans Employee Resource Group, etc.)
• Statewide Employee Business Resource Groups, visit here to learn more
• Leadership that empowers and supports employees
• Professional development opportunities
• Educational and career development aid
• Public Service Loan Forgiveness Eligibility
• Opportunities to participate in wildland fire suppression assignments
• A comprehensive benefits package that includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days. Visit http://careers.wa.gov/benefits.html for more information.