DEADLINE: AUG 12, 2021

See full job and application details at https://environment.uw.edu/career-opportunities/gift-shop-office-assistant-part-time/

Position Description

The Gift Shop & Office Assistant is a part-time (15 hour/week), nonexempt, hourly position, well suited for an individual with experience in customer service and/or office work, who will work Fridays and Saturdays. This position requires someone who is detail-oriented and personable; is willing to take on a wide variety of tasks to keep an office running; enjoys interacting with patrons; is well-suited to working in a small team setting; and who succeeds in being a “jack-of-all-trades”.

Position schedule: Fridays and Saturdays, from 9:30 a.m. to 5 p.m. Applicants who cannot work this schedule will not be considered.

The Gift Shop & Office Assistant will be helping to maintain the office, answering phones, performing day-to-day operations of the Arboretum Gift Shop, and performing other clerical tasks as needed for the organization as a whole.

Key Responsibilities

The Gift Shop & Office Assistant reports to the Volunteer Programs Manager. Responsibilities include:

  • Serve as primary phone-answerer and ensure phones are covered during regular office hours.
  • Act as the receptionist for the Arboretum Foundation office, connecting with donors, volunteers, and patrons when they come back into the office, or are referred to us in the Graham Visitors Center lobby.
  • Assist volunteers in the day-to-day operation of the gift shop: opening and closing, assisting customers, training volunteers, assisting with inventory management, troubleshooting systems, processing invoices, and keeping the back stock tidy.
  • Maintain systems and strategies for the efficient operation of the office, including, but not limited to: open, sort, and distribute mail; track and purchase office supplies; create and maintain electronic (shared) and paper office files; update staff phone list and emergency contact information, etc.
  • Assist with Development and Membership department tasks as needed.
  • Where applicable, help create and implement new systems for office or gift shop.
  • Assist with office organization projects.
  • Provide assistance at scheduled weekend and evening fundraising events, which will involve some light physical labor.
  • Assist with preparing weekly gift shop deposits.
  • Other duties as assigned

Compensation

  • Salary: $20 per hour.
  • This position does not qualify for benefits.

Required Skills

  • Retail and/or customer service experience.
  • Comfort and proficiency in a retail environment.
  • Experience with MS Office products.
  • Ability to thrive and work effectively as part of a small team in a fast-paced and rapidly growing program, with limited instruction.
  • Strong attention to detail and accuracy; the ability to prioritize and organize multiple projects, meet deadlines, problem-solve, and multi-task.
  • Ability to lift up to 40 lbs

Desired Skills

  • Office experience preferred.
  • Familiarity with Square for Retail system.
  • Excellent computer skills, specifically MS Office products (Excel, Word, PowerPoint), Adobe Suite, and donor management software (Raiser’s Edge and Greater Giving).
  • Motivated self-starter.
  • Experience working with volunteers.

Equal Opportunity Hiring

All applicants will be considered without regard to age, race, religion, gender, sexual orientation, national origin, marital status, disability, veteran or military status or any other protected status. The Arboretum Foundation is dedicated to being an equal opportunity employer.

How to Apply and Timeline

To be considered, please submit a resume and cover letter to jobs@arboretumfoundation.org.

No phone calls please! Applications will be accepted until August 12; position to be filled as soon as is feasible.

Thanks for your interest!