Responsibilities:
Provides IT business analysis services to the agency using advanced knowledge by leading the analysis and design of complex IT project initiatives that span one or more lines of business, affecting up to 2,000 employees and millions of dollars of revenue and management costs annually.

Tasks include:

• Leads the IT business analysis for the scoping and development/integration of agency information systems. This position plays a key role in the implementation of software solutions that not only increase business efficiency, but also provide solutions that offer greater financial insights that guide the agency decision making processes.
• Leads requirements gathering sessions with user groups and works closely with development teams to support the translation of business requirements and functional specification documents into technical requirements.
• Oversees the solution development/build ensuring requirements/user stories are traceable and enabled by the solution. Works closely with business stakeholders to build, refine, and prioritize requirements or user story backlogs.
• Designs and documents workflows for existing and new processes and provides solutions to new agency business unit ideas. Makes recommendations to improve business processes.
• Leads the creation of all business design documentation, including entity relationship diagrams, system/data flow diagrams, data mapping, and data dictionaries.
• Oversees quality assurance processes to ensure that design and development meets the requirements and Key Performance Indicators for agency projects. Ensures proper implementation of the specifications into the new system.
• Oversees analysis work of other staff (including agency staff or contractors) participating in the project by providing them guidance and/or instructions regarding agency and statewide IT policies and best practices.
• Stewards and creates new test plans and manages test plan implementation (including regression tests and user acceptance tests) to ensure solutions and software upgrades are ready for production deployment.
• Oversees the development and implementation of user training strategies. Works closely with business areas to ensure training is performed for users and knowledge transfer for application maintenance owners.
• Conduct research on software and hardware products to justify recommendations and to support purchasing decisions.
• Assigns work to subordinate staff, ensuring that the work assigned does not alter the position classification.
• Sets performance standards expectations.
• Monitors work performed by subordinate staff, providing appropriate feedback.
• Evaluates and documents performance.
• Guides training and developmental planning.
• Reviews applicants’ credentials, conducts interviews, and hires or effectively recommends hiring staff.
• Resolves staff issues, recommends discipline, recognizes employees, and counsels employees in work-related activities and career development.

Required Qualifications:

• A Bachelor’s degree in Information Technology, Computer Science or closely related field AND 8 years of IT business analysis experience gathering information and requirements, designing, building, and deploying enterprise applications. Translation of business needs into technical specification and working on complex workflows and business rules.
  OR combination of education and/or experience equivalent.
• Experience in SDLC (software development lifecycle), Software as a Service (SaaS) platforms and or (COTS) Commercial-off-the-shelf applications.
• DNR Core Competencies:
  • Personal Accountability
  • Value Others
  • Compassionate Communication
  • Inspire Others
  • Commitment to Excellence

• Telework or hybrid
• Limited travel to regional offices, meetings, and training events.

• Establishing and continuing essential relationships
  • Create a positive work environment that encourages informational debate ultimately leading to making the best-informed decision possible.
  • Seek creative, innovative, and win-win solutions to division/region issues with long term solutions as the outcome.
  • Foster proactive and respectful relationships with division and regions staff
  • Create and integrate feedback loops for each project to ensure high quality products and staff buy-in
• Clear and concise communication
  • Communicating work standards and priorities established in collaboration with the division/region manager and assistant division/region managers depending upon circumstances and project type/status
  • Establishing clear lines of communication for quick resolution of problems
• Key Competencies Specific to the Position:
  • Excellent experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall
  • Extensive familiarity with traditional PM and office productivity tools: MS Project, Excel, Word, Visio and PowerPoint
  • Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations.
  • Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence.
  • Self-motivated, decisive, with the ability to adapt to change and competing demands.
  • Experience leading, motivating, and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance
  • Strong experience presenting to executive sponsors and demonstrated communication skills; both written and oral with technical and non-technical staff, all levels of management
  • Experience influencing and gaining buy-in from executive’s sponsors, team members, stakeholders, and peers.
  • Team-building skills with technical and non-technical staff
  • Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• Completion of a certificate or other program in project management (e.g. Scrum Master, Product Owner, PMP, or Business Analysis).
• Experience with Agile/Scrum methodology.
• Experience with LEAN management principles.
• Public sector information technology management experience.

Application Requirements:

• To be considered you must apply online at www.careers.wa.gov (Click on the APPLY button above). 
• Attach a letter of interest describing how your experience and qualifications relate to the position profile and the position required, desired, and special requirements.
• Attach a resume describing your experience and qualifications.
• Provide three to five professional references – you may attach a document, use the References text field in the online application, or include it with your resume.
• Important: Do not attach any documents that include photos or private information (social security number, year of birth, etc.).
• Complete all supplemental questions.
• Candidates who move forward in the recruitment process may be contacted via email at info@governmentjobs.com with interview information/scheduling instructions. Please monitor the email listed in your application materials and check your junk email folder to ensure you receive those communications.

• Safety and Well-Being —Our top priority is the safety of the public and our employees.
• Public Service —We value and respect the public we serve, and we value and respect the people of the Department of Natural Resources who step up to serve.
• Innovation and Creative Problem-Solving — We solve our state’s most pressing challenges through innovative thinking, dedication, and bold and creative vision.
• Leadership and Teamwork —We are committed to building leaders at all levels and building teams for success.

• Commitment to organizational health and wellness
• Work/life balance
• DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women’s Employee Resource Group, Veterans Employee Resource Group, etc.)
• Statewide Employee Business Resource Groups, visit here to learn more
• Leadership that empowers and supports employees
• Professional development opportunities
• Educational and career development aid
• Public Service Loan Forgiveness Eligibility
• Opportunities to participate in wildland fire suppression assignments
• A comprehensive benefits package that includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days. Visit http://careers.wa.gov/benefits.html for more information.