Salary: $4,216.00 – $5,673.00 Monthly
Location: Thurston County – Olympia, WA
Job Type: Full Time – Permanent
Job Number: 2023-07893
Department: Dept. of Fish and Wildlife
Opening Date: 06/15/2023
Closing Date: 6/29/2023 11:59 PM Pacific

You are innovative when problem solving, prioritize the customer experience, and align with WDFW’s mission to create a safe, supportive, and respectful work environment! This leadership opportunity provides professional support and guidance to WDFW supervisors on Human Resource issues related to onboarding/offboarding employees, reporting, data processing, and processing action items in the HR Self Service Portal (JIRA). 

With that in mind, 
Picture yourself monitoring the HR Self Service Poral (JIRA) Dashboard for Human Resource actions and hire requests and ensuring tickets are fully completed prior to Human Resource Consultant 1 (HRC1) assignment.

This is an opportunity to assign and prioritize the work of the Human Resource Consultant 1 (HRC1), provide continuous mentoring, and determine training/development needs by checking in with staff regularly.

With your experience you will create electronic personnel files for employees new to state service and obtain personnel files for those coming from another Agency.

We are seeking a candidate who respects and values the opinions of others, creating an inclusive team environment where every member feels they contribute value to the project and WDFW.

Here is what you will be doing, 
Conduct Human Resource (HR) Action and Hire Data Entry, Consulting and Filing: 

• Provide direction and assistance to supervisors regarding onboarding/offboarding employees and submit HR Action tickets in the HR Self Service Portal (JIRA).
• Maintain data integrity by verifying that HR tickets have correct information, required attachments, and are in accordance with agency policy, and procedures – includes compliance with the Washington Administrative Code (WAC), statute, and Collective Bargaining Agreements (CBA). 
• Routinely monitor Data Team HR Self Service Portal (JIRA) filters and dashboards to ensure they are up to date and accurately reflect workload. 
• Enter HR tickets into System Analysis Program Development (SAP). 
• Work with Payroll and I.T. to ensure they are notified of actions requiring their review.  

Perform Leadership duties: 

• Divide, assign and prioritize work to the Human Resource Consultant 1 (HRC1) – includes routinely auditing work and reporting consistent errors to the Data Manager.
• Mentor and train new Data Team staff.

Reporting:

WORKING CONDITIONS:

• Work Setting, including hazards:
  • Office setting that includes a fast paced, high volume and confidential environment – requires repetitively entering data into computer and working for long periods of time. 
• Schedule:
  • Typically, Monday – Friday – 8:00 A.M – 5:00 P.M. – may be required to work occasional weekends and evenings, depending on workload.
• Travel Requirements:
  • Some travel may be required throughout the state to attend trainings, meetings, and conferences.
• Customer Interactions:
  • Will interact with agency employees in various WDFW programs.  

REQUIRED QUALIFICATIONS:

AND

• One (1) year of professional experience providing technical support in a Human Resource or Payroll Office. 
  1. This experience may include processing personnel actions, recruitments, auditing records, consulting on interpretation of rules, collective bargaining articles, policies, and procedures for human resource issues.

OR

Please Note: Closely related qualifying experience may be substituted for the required education on a year-by-year basis.

Certifications/Licenses: 

PREFERRED QUALIFICATIONS:

AND 

• Two (2) years of professional experience providing technical support in a Human Resource or Payroll Office. 
  1. This experience may include processing personnel actions, recruitments, auditing records, consulting on interpretation of rules, collective bargaining articles, policies, and procedures for human resource issues.

Experience: 

• Six (6) months of experience keying actions in Human Resource Management Software (HRMS).
• Six (6) months of experience utilizing an electronic ticketing system such as the HR Self Service Portal, JIRA.
• Experience running reports with Washington Workforce Analytics (WWA).

Knowledge: