For more information, please follow this link: https://www.governmentjobs.com/careers/washington/jobs/3377286/lead-dispatcher

Salary- $34,368.00 – $45,504.00 Annually

Responsibilities:
This position requires a calm presence in order to deliver the highest quality service when emergent situations develop.  Attention to detail and strong communication skills are required.  This person will be trained in using technical programs to collect, and communicate information.  These specialized programs track among other things: resource availability, certifications, and locations; weather forecasting and fire indices; fire reporting; and fire costs.  The position will complete a mobilization guide to share with other regions and agencies.  The mobilization guide is a critical tool to reference information to duty officers, seasonal dispatchers and fire managers.

Required Qualifications: 

  • High School graduate or equivalent.
  • Two years clerical/administrative experience demonstrating increased responsibility.
  • Two years computer experience with the use of Microsoft Office products.
  • Remain calm and effective in giving and receiving communication over the radio and telephone during high stress incidents.
  • Must be 18 years of age at the time of hire.
  • Must be able to lift and carry up to 25 lbs. on occasion. 
  • Demonstrated experience with:
    • Functioning effectively and professionally, both independently and as a team member, while working under high stress conditions for extended periods.
    • Effective and professional written and verbal communication
    • Project and task management
    • Record Keeping
    • Data analysis
    • Receiving and executing both verbal and written directions during emergency situations.
  • Work is performed in an office setting with occasional (less than 10% of time) visits to the field. Ability to work in a high volume, fast paced and reactive environment.
  • Minimal – Travel and overnight stay may be required for training. During some training or if the employee is dispatched on a fire assignment, lodging and meals may be provided in a camp, dormitory or tent environment.
  • DNR Core Competencies: 
    • Personal Accountability 
    • Value Others 
    • Compassionate Communication 
    • Inspire Others 
    • Commitment to Excellence 
  • All employees of the Department of Natural Resources (DNR) are required to be fully vaccinated against COVID-19 as a condition of employment. Vaccination status will be verified at the time an offer of employment is made. An accommodation may be available for individuals who have a sincerely held religious belief or a medical reason for not receiving the COVID-19 vaccination, based on the essential functions of this position.  

Our ideal candidate will also have the qualifications listed below:

  • One successful season working as NWCG Wildland Fire Fighter 2.
  • One year work experience involving public contact or communication such as radio communications, receptionist, switchboard operator, or clerical office work which includes dealing with the public.
  • Experience using radio base stations to communicate.
  • Experience helping to build a specific successful dispatch office data base for WildCad.
  • Experience independently and effectively managing time to meet deadlines.
  • Experience as a Wildland Fire Dispatcher utilizing Resource Ordering and Status System (ROSS), WildCad, Incident Qualification System (IQS), and the Weather Information Management System (WIMS).
  • Ability to effectively utilize various mapping resources.

 

Supplemental Information

About the Department of Natural Resources (DNR). 
At DNR we approach our work through the lens of making Washington a better place environmentally and are dedicated to serving Washington’s lands and communities through diversity, equity and inclusion. With nearly 1,500 employees in locations throughout Washington, we manage and protect more than 5 million acres of state-owned forest, range, commercial, agricultural and aquatic lands.
Our Vision – Our actions ensure a future where Washington’s lands, waters, and communities thrive.
Our Mission – Manage, sustain, and protect the health and productivity of Washington’s lands and waters to meet the needs of present and future generations.
Our Core Values:

  • Safety and Well-Being —Our top priority is the safety of the public and our employees.
  • Public Service —We value and respect the public we serve, and we value and respect the people of the Department of Natural Resources who step up to serve.
  • Innovation and Creative Problem-Solving — We solve our state’s most pressing challenges through innovative thinking, dedication, and bold and creative vision.
  • Leadership and Teamwork —We are committed to building leaders at all levels and building teams for success.

DNR provides excellent benefits, a few of those include:

  • Commitment to organizational health and wellness
  • Work/life balance
  • DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women’s Employee Resource Group, Veterans Employee Resource Group, etc.)
  • Statewide Employee Business Resource Groups, visit here to learn more 
  • Leadership that empowers and supports employees
  • Professional development opportunities
  • Educational and career development aid
  • Public Service Loan Forgiveness Eligibility
  • Opportunities to participate in wildland fire suppression assignments
  • A comprehensive benefit package that includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave and vacation days. Visit http://careers.wa.gov/benefits.html for more information.

Application Requirements:

  • To be considered you must apply online at www.careers.wa.gov (Click on the APPLY button above). You must complete the entire online application to be considered for the position. 
  • Attach a letter of interest describing how your experience and qualifications relate to the position profile and the position required, desired and special requirements. 
  • Attach a resume describing your experience and qualifications.
  • Provide three to five professional references – you may attach a document, use the References text field in the online application, or include with resume.
  • Complete all supplemental questions.