~ This position is assigned to our Olympia Office; however, all positions are currently teleworking daily for the foreseeable future due to the COVID-19 pandemic. ~

 This posting may be used to fill multiple positions.

Are you a learning and development professional who is passionate about ensuring public servants provide inclusive services and achieve equitable outcomes? We are seeking leaders in employee development and diversity, equity, and inclusion (DEI) to create and deliver training for Washington State’s public employees, in order to help them serve with cultural relevance and humility. You will join a team leading a new training initiative, which will be the trailblazer and influencer of statewide DEI competency (Download PDF reader) development. These competencies are grounded in the opportunity for growth and development to create equitable, diverse, inclusive and respectful workplaces where people thrive, missions are accomplished and the public is served.

What you will do: 
As a professional DEI trainer, you will work with team members to design curriculum and materials for DEI competency development and deliver the training to employees across state government.

By designing and delivering high quality learning and development experiences, you will ensure employees from across the enterprise are provided with opportunities for evidence-based DEI learning and development necessary to perform their roles with attention to equity, diversity and inclusion. You will equip learners to achieve established competencies that will contribute to their personal growth, as well as their teams, agencies, and the overall performance of our state government enterprise. You will help build a more inclusive and respectful work environment, impacting workforce and agency success.

This body of work is a direct reflection of the Governor’s DEI Training Committee recommendations and is critical to fulfilling Governor’s Executive Order 12-02 (Download PDF reader) to proactively build a diverse, inclusive and culturally competent workforce.

Who we are looking for: 
We are looking for professionals who will thrive in building a training and development program from the ground up and the right candidates will possess the awareness, knowledge and skill to create and deliver DEI foundational cultural competence training to assist the state workforce to honor and celebrate diversity, enhance capacity to work across significant difference with respect and inclusion, and promote and deliver a more just experience for all Washingtonians. You see a more inclusive, equitable and just future through learning and development and bring commitment and enthusiasm for the responsibility.

About our team: 
The Workplace Learning and Performance team is a part of the Workforce Support and Development Division (WSD). This Division is highly committed to Team and Customer Satisfaction which requires the willingness for team members to be self-aware, engage in meeting team expectations, and work together to meet customer expectations.  This requires you to be able to develop and maintain collaborative relationships that build confidence and credibility in meeting those expectations.  Trust, accountability, empowerment, communication, attitude, respect, and recognition are key elements of our work environment and tied to how we interact with others to accomplish our work. Team members are expected to be problem-solvers as we interact with each other and our customers and business partners. This position requires the ability to work collaboratively with a diverse group of people in one on one and large group settings. Effective written, verbal, and interactive communication skills are also essential ingredients for our recipe for success.

Questions to ask yourself:
Are you someone who wants to help develop  a more a more inclusive and respectful workforce in Washington State Government?  Do you want to contribute to a high performing and effective Team?

If you’re answering a resounding yes, and know you’re passionate about DEI and adult learning, we strongly encourage you to apply to this opportunity!

Who we are: 
The Department of Enterprise Services (DES) is a central service organization, providing support and services for state agencies, cities and municipalities, higher education, vendors, and the citizens of the state of Washington. At DES, we passionately pursue our vision of:

• Satisfied customers,
• Satisfied team members, and
• Financial health

In addition to a comprehensive benefits package we also offer:

• A work location close to downtown Olympia; close to the waterfront, Farmer’s Market, Capitol Lake, Capitol Campus, and many restaurants
• Capital Campus garage parking for the low cost of $35 per month
• Wellness activities, including internal exercise classes and a work location close to the Chehalis bike trail, on premises bike lockers and shower rooms
• On-site cafeteria/coffee shop
• Bus service (including the free DASH shuttle) and Vanpool and other carpooling opportunities
• Mobile and flexible work opportunities
• An Infants in the Workplace program
• Supported growth and development, including many opportunities to promote within the agency

Duties

Some of what you will enjoy doing includes:

• Apply knowledge of diversity, equity and inclusion competencies to improve targeted areas of learning to meet enterprise customer, consumer, and business partner needs.
• Create training curricula that effectively targets a diversity of adult learners in multiple work environments.
• Apply evidence-based learning approaches to curricula delivery approaches including but not limited to: adult learning theory, social learning theory, and neuroscience.
• Conduct research, analyze trends in learning, and develop course material for instructor-led virtual and in-person delivery and other blended learning solutions to ensure delivery and materials meet learning and performance requirements.
• Demonstrate effective instructional strategies, use of course materials, and assessment techniques for learning approaches.
• Deliver curriculum, workshops, and other learning with fidelity to the materials, objectives, and learning to performance outcomes.
• Create an inclusive learning environment for a diverse audience of adult learners from different professional levels and environments across the enterprise of Washington State government.
• Develop assessments and/or evaluations for assigned curricula to measure training comprehension and conduct effective assessment of learner knowledge, skill, and development.
• Create and utilize training evaluation and learner feedback instruments to facilitate feedback on effectiveness and quality of curricula in meeting training objectives and conduct customer satisfaction assessments to inform curricula needs.
• Identify and work collaboratively and effectively with agency and external subject matter experts related to learning delivery. Work collaboratively with other curriculum staff, instructors, and SMEs in developing and revising curricula to meet quality and effectiveness expectations. Identify and work collaboratively and effectively with agency and external subject matter experts in the development of training curricula.
• Create or augment comprehensive curricula and effective instructional strategies, course materials and assessment techniques for courses. This includes lessons, instructor guides, instructional aids, student activities, scenarios and handouts.
• Manage curriculum design teams ensuring there is a broad representation of design team members to ensure a curriculum is developed for optimum student learning.
• Ensure instructional development courses are updated as assigned.
• Develop and deliver presentations related to instructional skills.
• Coach and mentor other instructors in order to develop and maintain an experienced and quality instructional pool.
• Provide coaching and mentoring to new or less experienced instructors to ensure accurate and quality delivery of leadership development learning as assigned.

Qualifications

REQUIRED:
Bachelor’s degree from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA) or a foreign equivalent.

OR

Four years of equivalent applicable experience, or a combination of previously listed related education and equivalent applicable experience to equal 4 years (experience needs to be in addition to what is listed below in the areas of instructional delivery, facilitative instruction, curriculum development, instructor development, and/or supervision of employees).

AND

• Five years of instructional delivery to adults in measurable knowledge and skill development including instructing alone and with other instructors.
• One year of facilitative instruction and blended learning experience (may be concurrent with five years of instructional experience).
• Demonstrated understanding of Washington State diversity, equity and inclusion competencies or similar, as well as action and commitment to implementation and integration of diversity, equity, and inclusion practices to facilitate a respectful and inclusive work environment and a commitment to providing and supporting services and products that reinforce this environment.
• One year creating and writing curriculum or other learning/education materials.
• Knowledge and experience with applying adult learning theory and social learning theory in learning, training or educational environments.
• Consistently demonstrate the following behaviors:
  • Accepts a high level of responsibility and accountability
  • Reliability in attendance and punctuality; flexibility with work schedule
  • Dedication to professionalism and customer service to all stakeholders
  • Demonstrate competence to execute expert level organizational skills
  • Proven ability to work effectively within a team oriented working environment with diverse staff
  • Ability to be adaptable to change, contribute in productive and innovative ways to meet agency and enterprise needs.
• Proactively take initiative to resolve issues and to obtain relevant resources and training as needed
• At least one year as a supervising leader or having performance management and leadership responsibilities for two or more employees or others in the workplace.

PREFERRED:

• Degree with focus on education; sociology, ethnic studies, organizational behavior or management, adult learning instructional systems, instructional design and technology, education technology, or a closely related field is highly desirable.
• Demonstrated experience designing and delivering learning and development solutions specific to diversity, equity and inclusion competency.
• Additional years of experience as a supervising leader or having performance management and leadership responsibilities for two or more employees or others in the workplace.
• Successfully leading high performing and engaged teams.
• Additional years developing instructor-led and blended learning material of a complex subject matter to ensure knowledge and skill acquisition for professional employees.
• Additional experience instructing and facilitating adults in a variety of learning modalities and settings.

Supplemental Information

Please provide the following documents in order to be considered, failure to do so may result in you not being considered for the position:

• A letter of interest, describing why you are the best candidate and how you meet the specific qualifications for this position;
• A current resume, detailing experience, and education; and
• A current list of at least three (3) professional references with current contact information (attached or available to provide at the time of interview)

NOTE:

• A resume will not substitute for the “work experience” section of the application or vice versa.
• Applications with blank fields, or comments such as “see attachments” in the supplemental question responses, may be considered incomplete.

By submitting these materials, you are indicating that all information is true and correct. The state may verify information. Any untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed.

NOTE:  Prior to any new appointment into the Department of Enterprise Services, a background check including criminal record history will be conducted.  Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant’s suitability and competence to perform in the position.

The Department of Enterprise Services celebrates our differences and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race, creed, color, national origin, citizenship or immigration status, marital status, families with children (including pregnancy, childbirth, or related medical conditions), sex, sexual orientation, gender identity diversity, age, status as a protected veteran, honorably discharged veteran or military status, status as an individual with the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with disabilities or other applicable legally protected characteristics. We will also consider qualified applicants with criminal histories, consistent with applicable federal, state and local laws.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our organization.

Persons with a disability who need assistance with their application or need this announcement in an alternative format, may call (360) 664-1960 or toll free (877) 664-1960. TTY users should first call 711 to access the Washington Relay Service.

Should you have any questions regarding this position or the online application, contact Angie Anderson  at (360) 407-8446 or jobs@des.wa.gov.