Approach duties in a collaborative manner always focusing on delivering highest levels of customer satisfaction, both internally and externally.<\/li>\n<\/ul>\nEssential Duties<\/u><\/p>\n\n- Assist the Director by providing leadership on a departmental wide basis to ensure that public services are provided in alignment with District strategic objectives.<\/li>\n
- Serve as the department liaison with district strategic planning, finance, human resources, and other district-wide business support divisions within central operations.<\/li>\n
- As designated, acts in the director’s absence by attending meetings, making decisions, and providing departmental leadership.<\/li>\n
- Plan, organize and direct the Parks and Recreation Information Technology functions, including needs assessment, equipment acquisition and replacement, software selection, problem solving, user support and programming as needed.<\/li>\n
- Direct the preparation and maintenance of a variety of narrative and statistical reports, records and files related to the Parks and Recreation Business Services functions, including budget preparation, monthly budget updates, and attendance. Coordinate business plan updates both internally and through consulting services if required.<\/li>\n
- Develop and prepare the annual preliminary budget for areas of responsibility; analyze and review budgetary and financial data; analyze budget records and operating costs; forecast expenditures, recommend capital expenditures and revise budgets according to established procedures; assist in monitoring revenues and expenses in compliance with the current Park Board approved budget.<\/li>\n
- Plan, organize and direct the parks and recreation customer\/visitors services related to registration, admissions, membership, group sales and revenue share programs.<\/li>\n
- Manage revenue share and facility lease agreements<\/li>\n
- Manage contracts for food & beverage, retail services and revenue share programs as needed.<\/li>\n
- Plan, organize and direct customer-facing processes; assure best practices and outcomes from the utilization of Business Analytics software, Registration and Point of Sale systems. \u00a0Leverage information from data analytics to increase revenues and customer loyalty; direct the preparation and maintenance of a variety of narrative and statistical reports extracting trends from data and empirical knowledge, and developing the most efficient plans for business operations.<\/li>\n
- Assists the Director with implementing the department vision and assist in leading the department for maximum employee productivity and morale through hiring, disciplining, evaluating employee performance, investigating and resolving grievances and other human resources actions.<\/li>\n
- Develop and prepare the annual preliminary budget for areas of responsibility; analyze and review budgetary and financial data; analyze budget records and operating costs; forecast expenditures, recommend capital expenditures and revise budgets according to established procedures; assist in monitoring revenues and expenses in compliance with the current Park Board approved budget.<\/li>\n
- In coordination with deputy directors and managers, oversee an effective and efficient use of the department budget.<\/li>\n
- Motivate and lead a high performance management team; mentor direct reports to cultivate skills<\/li>\n
- Analyzes organizational needs, analyzes trends, reviews statistics and opportunities and communicates information to the director.<\/li>\n
- Seeks and identifies initiatives and\/or processes that advance operational goals, including financial, customer service, and mission.<\/li>\n
- Ensures that department conforms to local, state and federal governmental regulations, worker safety and other applicable rules and requirements.<\/li>\n
- Maintain professional knowledge through such means as attending conferences, reviewing professional publications and participating in professional organizations.<\/li>\n
- Supervise and evaluate the performance of assigned staff through effective utilization of the Employee Performance Evaluation Program; interview and select employees and recommend transfers, reassignment, termination and disciplinary actions; plan, coordinate and arrange for appropriate employee training programs to provide for opportunity for advancement and to acquire necessary skills.<\/li>\n
- Oversee department Alternative Workforce program to include the management of apprenticeship, internship and volunteer coordination.<\/li>\n
- Attend a variety of staff and administrative meetings and represent parks and recreation on District committees; prepare and deliver oral presentations.<\/li>\n
- Implement divisional responsibilities within the departmental Strategic Planning directives and initiatives; establish divisional benchmarks and performance measurement objectives in accordance with the adopted comprehensive Strategic Plan for the District.<\/li>\n<\/ul>\n<\/dd>\n
- Minimum Qualifications<\/dt>\n
- \n
\n- Bachelor’s Degree in Business Administration, Parks and Recreation Administration or a related field, and 5+ years\u2019 increasing responsibility (equivalent education\/experience may be substituted for stated requirements).<\/li>\n
- Demonstrated customer service skills; ability to develop and sustain effective working relationships within the organization and with outside vendors; superior interpersonal skills; ability to work with diverse personalities; tactful; mature; flexible.<\/li>\n
- Strong problem-solving skills, excellent verbal and written communication skills required.<\/li>\n
- Ability to prioritize and perform multiple tasks.<\/li>\n<\/ul>\n<\/dd>\n
- Additional Information<\/dt>\n
- \n
Environment:<\/u><\/p>\n\n- Standard office work environment.<\/li>\n
- Constant interruptions.<\/li>\n<\/ul>\n
Physical abilities:<\/u><\/p>\n\n- Dexterity of hands and fingers to operate a keyboard.<\/li>\n
- Reaching overhead, above the shoulders and horizontally.<\/li>\n
- Standing for extended periods.<\/li>\n
- Walking.<\/li>\n
- Climbing stairs.<\/li>\n
- Kneeling or crouching.<\/li>\n
- Hearing and speaking to exchange information.<\/li>\n
- Seeing to read and prepare records and reports.<\/li>\n
- Moderate lifting up to 20 pounds.<\/li>\n<\/ul>\n
Hazards:<\/u><\/p>\n\n- Contact with dissatisfied or abusive individuals.<\/li>\n<\/ul>\n
METRO PARKS TACOMA IS AN EQUAL OPPORTUNITY EMPLOYER.
\nAll qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, political affiliation, disability or any other merit factor. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veterans, persons of disability and\/or persons age 40 and over are encouraged to apply.<\/p>\n
MPT employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.<\/p>\n
MPT is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource (253) 305-1089 or angelas@tacomaparks.com.<\/p>\n
Employment is subject to a national background check.<\/p>\n
This position is an at-will position with no written or implied contractual agreement.<\/dd>\n<\/dl>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8699,"featured_media":34097,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false,"_s2mail":"yes"},"categories":[14,15],"tags":[4,32,33,19,7,8,9],"_links":{"self":[{"href":"https:\/\/sites.evergreen.edu\/mesweekly\/wp-json\/wp\/v2\/posts\/36596"}],"collection":[{"href":"https:\/\/sites.evergreen.edu\/mesweekly\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sites.evergreen.edu\/mesweekly\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sites.evergreen.edu\/mesweekly\/wp-json\/wp\/v2\/users\/8699"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.evergreen.edu\/mesweekly\/wp-json\/wp\/v2\/comments?post=36596"}],"version-history":[{"count":1,"href":"https:\/\/sites.evergreen.edu\/mesweekly\/wp-json\/wp\/v2\/posts\/36596\/revisions"}],"predecessor-version":[{"id":36597,"href":"https:\/\/sites.evergreen.edu\/mesweekly\/wp-json\/wp\/v2\/posts\/36596\/revisions\/36597"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sites.evergreen.edu\/mesweekly\/wp-json\/wp\/v2\/media\/34097"}],"wp:attachment":[{"href":"https:\/\/sites.evergreen.edu\/mesweekly\/wp-json\/wp\/v2\/media?parent=36596"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sites.evergreen.edu\/mesweekly\/wp-json\/wp\/v2\/categories?post=36596"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sites.evergreen.edu\/mesweekly\/wp-json\/wp\/v2\/tags?post=36596"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}